Data protection policies

Since we want to protect your privacy, we guarantee that your personal data will be handled securely and confidentially. We are informing you about our data protection policies so that you will know exactly what data we record and, if necessary, pass on.

In the course of the further development of our web pages and the implementation of further technologies our data protection policies will also change, if necessary. Therefore we recommend that you read through these data protection policies from time to time.

Website Tracking and Cookies

On our web site we use “Sitestat” by Nedstat to record and analyze the flows of visitors to our web site. With the help of your IP address, among other things Internet related data and data about your browser type and computer are gathered for this purpose. We will not use these data to identify you personally.

In this connection with this, when you visit some pages of our web site, cookies are transmitted as well. A cookie is a small unit of data that is stored on your computer in the form of a data file. Naturally with respect to cookies as well we will not use the data gathered with them to identify you personally. In relation to cookies three possibilities are available: you can determine in the browser settings whether cookies are always supposed to be accepted, whether a warning message should appear when a cookie is sent, or whether cookies should always be refused. Regarding this, see the manual for your browser.

We use the data made available by Nedstat to adjust our web site to your desires and preferences. For further information about Nedstat and the data gathered and processed with Sitestat, we refer you to the data protection policy on Nedstat’s web site (http://www.nedstat.com/).

What information do we ask for?

The type of information that we ask for depends upon how you use our Internet pages.

If you send us a form, we require your family name, first name and your e-mail address in order to answer your inquiry. All information given by you is stored on our server.
In addition we also store information about your use of our Internet pages for purposes of analysis, in order to optimize the service on our Internet pages for you.

How do we use your information?

We use your information in many and varied way, e.g.:

in order to answer your inquiries
in order to optimize our Internet pages. The cookies supply us information as to which Internet pages or which programs are called the most often.
for marketing and PR purposes. We send our customers e-mails about programs and activities that are of interest to you or we inform you about discounts or free offers.

Through your inquiry you receive outgoing offers by e-mail only if you have granted your permission in advance.

Is your information secure?

Berlitz obligates itself to undertake everything possible to guarantee the security of the information that we retrieve on our Internet pages. We have implemented suitable technical, electronic and organizational procedures in order to stop unauthorized access to our Internet pages.

If you use a browser that supports data encoding or you use our online forms, your personal information is protected. In order to guarantee the security of your information during the transfer, we use Secure Sockets Layer (SSL) software in order to transmit your information in coded form.

How do we protect children’s privacy?

Berlitz does not sell any products or services to children. Berlitz sells products and services for children to parents. If you are under 18 years old, you can purchase our products and services only with the permission of a parent or guardian.

Liability exclusion clause

Because of the continuous further development of the Internet, Berlitz retains the right to change these policies at any time.

How can you contact us?

If you have questions about these policies or want to send us your comments, you can reach us at

Berlitz Language and Business Training Proprietary Limited

7th Floor

The Strand

37 Strand Street

Capetown

8001

Tel: 27 21 422 4578

Fax: 27 21 422 4578